Security Settings

Essential security settings and management methods to keep your account safe

Current Security Level

Medium (3/5 items configured)

🔐 Password Management

Change Password

  1. Profile → Security Settings → Change Password
  2. Enter current password
  3. Enter new password (8+ characters)
  4. Confirm new password
  5. Change complete → Re-login required

Secure Password Requirements

  • Minimum 8 characters
  • Mixed upper/lowercase
  • Include numbers
  • Special characters recommended (!@#$%^&*)
  • No personal information

🛡️ Two-Factor Authentication (2FA)

2FA Benefits

  • Significantly reduced hacking risk
  • Safe even if password is leaked
  • Additional verification for important actions
  • Multi-device support

2FA Activation Process

  1. Install Google Authenticator app
  2. Security Settings → Set up 2FA
  3. Scan QR code or enter manually
  4. Enter 6-digit verification code
  5. Save backup codes securely

⚠️ Backup Code Management

Backup codes are the only recovery method if you lose your phone. Store them safely.

📱 Withdrawal Password

What is a Withdrawal Password?

A separate 6-digit numeric password required for withdrawals and fund transfers.

Setup Method

  1. Security Settings → Set Withdrawal Password
  2. Verify login password
  3. Enter 6 digits
  4. SMS verification code confirmation
  5. Setup complete

💡 Withdrawal Password Tips

  • Don't use birthdate or phone number
  • Avoid sequential numbers (123456)
  • Avoid repeated numbers (111111)
  • Change periodically

🌐 Login Security

Check Access History

You can check recent login history in Profile → Activity History.

Check Item Description
Access Time Date and time of login
IP Address IP of access location
Device Info Browser, OS information
Access Status Success/failure status

If Suspicious Activity Found

  1. Change password immediately
  2. Activate 2FA (if not set)
  3. Report to customer support
  4. Change withdrawal password

🔔 Security Notification Settings

Real-time Notification Items

  • Login Notification: When logging in from new device
  • Password Change: When password change is complete
  • Withdrawal Request: Immediate notification on withdrawal request
  • Settings Change: When security settings change

Notification Methods

  • Email notification (default)
  • SMS notification (optional)
  • App push notification (PWA)

🚨 Account Protection Features

Auto Logout

  • Default: 30 minutes of inactivity
  • Change settings: 10min, 30min, 1hr, 2hr
  • Recommend immediate logout after sensitive operations

Login Restrictions

Login Failure Restrictions

  • 5 consecutive failures: 10 minute restriction
  • 10 consecutive failures: 1 hour restriction
  • 20+ failures: Account locked (contact support)

🔑 Password Recovery

Password Reset

  1. Login page → "Find Password"
  2. Enter member ID or email
  3. Select verification method (Email/SMS)
  4. Enter verification code
  5. Set new password

Password reset link is valid for 1 hour only.

💻 Device Management

Trusted Devices

Register frequently used devices to skip additional verification.

💻

Windows PC - Chrome

Last used: 2 hours ago

Trusted
📱

iPhone - Safari

Last used: 1 day ago

Device Management Methods

  • Device Registration: Check "Remember this device" when logging in
  • Check Devices: Security Settings → Registered Devices
  • Remove Device: Remove devices no longer in use

⚠️ Public Computer Warning

Never check "Remember this device" on public computers like PC cafes or libraries.

🛡️ Security Checklist

Check Regularly

Using strong password
2FA activated
Withdrawal password set
All security notifications enabled
Recent login history checked
Registered devices organized
Email/contact information up to date

🚫 Phishing Prevention

How to Identify Phishing Sites

  • Check URL: Verify official domain
  • Check HTTPS: Secure connection status
  • Email Sender: Verify official email address
  • Grammar Errors: Awkward sentences or typos

⚠️ OpenInterest Never

  • Asks for passwords via email
  • Asks for withdrawal passwords via phone
  • Requests account information via personal messenger

❓ Frequently Asked Questions

Q: I deleted the 2FA app

A: Use backup codes to log in and reset 2FA. If you don't have backup codes, contact customer support.

Q: I forgot my withdrawal password

A: You can reset your withdrawal password in Security Settings. SMS verification is required.

Q: I can't access from abroad

A: Some countries may have restricted access for security reasons. Request access permission from customer support.

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